Process Improvement Manager

Do you have experience of leading a team of Process Improvement Consultants? Are you an expert in delivering cost-savings through measures outside of headcount reduction?

My client, a leading Utilities organisatoin, are looking for a Process Improvement Manager to deliver efficiencies across their Customer Operations departments.

This role will be responsible for:

• Leading a team of 5 Process Improvement Consultants
• Strategic operating model redesigns, end-to-end business streamlining and operational performance improvement
• Facilitating discussions with business leaders and coaching them through continuous improvement initiatives

The successful candidate will demonstrate experience of:

• Line management coupled with a willingness to be hands-on with workshops
• Proven investigative and analytical skills through Lean Six Sigma techniques
• Extensive business process analysis and design
• Exceptional stakeholder management with the ability to influence senior managers

This is an exciting opportunity to develop and coach the business's continuous improvement community and promote its services to the wider business.

Please get in touch if you feel you have the relevant skills and experience for the role.