5 hours ago
Product Owner
Bath 60K - 67K Permanent
Job Reference: 58404038
We are partnering with one of our Bath based clients as they look for a Product Owner to take ownership of their D365 CE platform.
Key Responsibilities
Key Responsibilities
- Serve as the primary Product Owner for D365 CE/Field Service, ensuring solutions meet the requirements of the business and Product Management teams.
- Partner with stakeholders to define and prioritise requirements that support the full product lifecycle—from design and configuration through to manufacturing and service.
- Maintain and manage the D365 CE/Field Service product backlog, ensuring transparency, clarity, and alignment with delivery goals.
- Collaborate with Sales, Customer Service, Marketing and Service to ensure product data is accurate, consistent, and supports operational, regulatory, and commercial requirements.
- Support the implementation and evolution of Commercial and Service Change Management processes in D365.
- Serve as the key liaison with third-party vendors to ensure their solutions align with internal architecture, security, and operational needs.
- Assess the impact of new features or changes to the D365 suite.
- Translate business requirements into actionable user stories, technical specs, and test scenarios.
- Actively contribute to agile ceremonies, with a focus on Commercial, Customer Service and Service-related deliverables.
- Strategic Planning & Continuous Improvement
- Maintain a strategic roadmap for the business and Product Management capabilities within D365.
- Monitor upcoming D365 platform releases, advising stakeholders on impacts and opportunities related to the D365.
- Experience working with ERP systems, digital projects, or business systems in product-focused industries.
- Hands-on knowledge of Microsoft Dynamics 365 CE, specifically Sales, Customer Service, and Field Service.
- Good understanding of commercial processes and how to manage product lifecycles.
- Experience working in agile environments and using tools like Azure DevOps to manage backlogs.
- Ability to balance strategic thinking with hands-on detail execution.
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