Business Process Analyst

Business Process Analyst

Hampshire

6-month contract

£475/ day

An exciting opportunity for a Business Process Analyst to join a global business within the telecoms space. Looking for an individual to design end to end processes across the transformation programme in accordance with the process management framework.

Responsibilities

• Document processes simple and efficient processes fit for purpose
• Facilitate policy and process design workshops
• Help identify and define process metrics and KPIs
• Work closely with Quality team to ensure policies, processes and associated procedures, work instructions, standards are documented as per the standards
• Support business change impact assessment

Requirements

• Experience supporting process and system change projects
• Experience in process management or process re-engineering
• Experience in business requirements documentation and management
• Strong knowledge of eTOM framework
• Ideally worked in telecoms/infrastructure organisation before