6 days ago

Business Change Manager (CRM/ Salesforce)

United Kingdom 450 - 525 Contract

Job Reference: 39722124

Business Change Manager (CRM/ Salesforce)
Remote working
10 weeks - 12 months dependant on engagement
Up to £525/ day
Outside IR35

 
My client, a global technology organisation is looking for multiple Business Change Managers to set up the change function and impact assessments for customers as they're rapidly growing. Multiple Salesforce/ CRM solutions projects ongoing, this person will champion change management and business readiness and instil this for the end client(s).
 
Main responsibilities
 
  • To ensure the nature of and need for change is clearly understood, across all streams.
  • To ensure the change being delivered by the programme is consistent and coherent with broader change agenda.
  • To ensure coherent, realistic and appropriately resourced change plans, fully integrated into delivery planning across the programme.
  • To be responsive to changing needs of the business and equip the team to be likewise.
 
Key experience
 
  • Evidence in embedding change within an organisation through training, workshops and communication strategies.
  • Adoption, stakeholder engagement and communication skills.
  • Change Management Coaching & Consultancy for internal & external customers.
  • The ability to contribute and help shape the creation and communication of a vision for change.
  • Experience of developing and delivering plans for change activities and ensuring they are integrated into the programme and other related change activities.
  • The ability to analyse and make judgement calls on competing requirements, recommending courses of action to the Programme Board.
  • Experience of working sensitively and proactively with employees experiencing change - emotional 'hearts and minds.
  • CRM or Salesforce implementation experience is essential.
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