James Gould

DelTra Associate | Retail & eCommerce Transformation expert

With over 20 years of experience in the retail space, James has worked with some of Europe's best-known retailers and brands in both delivery and consulting roles. As a result, he has significant experience of multi-channel eCommerce, store operations, process optimisation, payment systems and technology implementation, all supported by his qualification as a Prince2 Practitioner. He is highly experienced in eCommerce operations as well as the planning and implementation of digital transformation, both from a strategic and operational point of view. Key clients include:

Samsung Electronics: Implementation of a new payment platform (Klarna)
Nova Pontocom: Ecommerce checkout and payment review for Brazil’s top online retailer
Bulgari: End to end process review of Bulgari’s global eCommerce operation
Labelux: Defined and managed a group wide eCommerce and operations change programme for Labelux’s three primary brands, Bally, Belstaff and Jimmy Choo

My jobs

My news

built by: huzzah!