PMO Manager

PMO Manager

A leading Financial Services organisation is looking for a strong PMO Manager to join their Change team reporting into the Head of Change. This is a great time to join with the company that is fast growing and challenging the market and products within the sector they operate in. Their key focus is customer experience and value.

The PMO manager will play an integral role in defining, implementing, monitoring and reporting against a robust governance and controls framework for managing change. They will be offered excellent exposure and a remit to work with autonomy and an opportunity to support and develop a team of Project Managers to deliver change management.

Key Responsibilities

• Deliver project charters, confirming goals and objectives
• Estimate project sizing, timelines, resource requirements and dependencies
• Assess project risk, listing problems and chance of deviance, impact and mitigants
• Create work plans, confirming detailed schedules of activities, milestones and deliverables
• Collect project status information, including performance against plans, issues and change control
• Analysis of progress against the baseline
• Report project/programme progress, incl. in flight and the wider pipeline of change
• Centralised customer focused office that plans, negotiates and analyses projects, and redresses project related concerns
• Develop a team of competent project managers to deliver the Change Management methodologies
• Ensure obligations in line with GDPR, FCA and associated regulators are met

Skills, Knowledge and Experience

• Experience managing a PMO using structured methods (Experience implementing a PMO will be a benefit)
• Experience maintaining complex project, programme or portfolio plans
• Excellent ability to present information verbally and visually using a variety of tools
• Demonstrate ability to develop, prepare and improve all project documentation to support and engage stakeholders (internal and external) understand key aspects of the project or programme e.g. roadmaps, plans on a page, highlight reports, RAID reports, capacity plans, dependency matrix and budget controls;
• Ability to champion the reason and benefits of a well-controlled and governed change management process across all levels of an organisation
• Experience of using MS Excel and MS Visio to manipulate data for analysis and reporting
• Excellent interpersonal and communication skills
• The ability to work in a complex environment in which judgement, confidentiality and discretion need to be exercised
• The ability to prioritise own workload and deliver against demanding deadlines
• Self-motivation drive and determination to delivery results
• Certified project, programme and portfolio management qualifications are an advantage