1 week ago

Project Manager (Applications/ ITSM)

United Kingdom 400 - 425 Contract

Job Reference: 37812984

Project Manager (Applications)
3-6 months, potential view to extend
Remote Working

Up to £425/ day (including holiday pay)
Inside IR35
 
My client, a global technology organisation is looking for a Project Manager responsible for the delivery of applications to support multiple clients, managing the full project life cycle through project design, build and test, to delivery and hand-over to Operations.
  
Typical projects delivered include:
 
  • The management of the IP telephony implementation.
  • Remedy application/integration to Client application tool.
  • Management of a Self-service logging portal.
 
Responsibilities:
 
  • Defining, shaping, leading and delivering transitional infrastructure projects of a large and/or strategic and/or complex nature.
  • Maintain all necessary engagement processes, procedures and document templates, and manage their correct usage.
  • Ensure each Portfolio Project is clearly documented throughout the design, build, test and business as usual cycle in detail which is agreed with the relevant Stakeholders, Management and Customer.
  • Manage the project budget, schedule and scope.
  • Report status, risks, issues and conflicts into Portfolio Management/Transition Programme.
  • Manage the effective and successful project handover into group Operations.
 
Requirements:
 
  • Experience in managing telephony, Service Desk, ITSM, Remedy and/or ServiceNow projects.
  • Knowledge of change management, risk management, setting up and initiating projects.
  • Evidence of being solely commercially responsible for the value of the projects (Costs, charges, P&L)
  • Literate (able to write credible documents) and numerate (confident with calculating costs and margins).
  • Experience in running infrastructure and application projects successfully.
  • Delivery-focused and the ability to be hands-on if required.
  • Able to communicate at all levels internally and client-facing.
  • The requirement to travel to customer sites if required.
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