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CX Transformation: Learning From Constant Change Tools

Thank you so much for taking part in our digital roundtable with customer experience and people-led change and transformation expert, Greg Scholes.

Below you will find the slide deck from the session, along with various tools, as mentioned by Greg, designed to help you start considering new opportunities for your business and to gain a greater understanding of your team's thoughts, beliefs and expectations. You can use these tools with little to no training to plan for the best by planning for the worst.

If you'd like to take part in our future digital roundtable events, please get in touch with a member of the Deltra team here.