Smart Metering Operational Excellence Consultant.

Job Ref 883309
Location England,East Sussex,Hove
Job type Permanent
Contact details Richard.archer@deltragroup.com
Industry Utilities
Rate information £50000 - £55000 per annum

One of the UK's leading Utility providers is currently looking to secure the services of a talented individual to come in and operate as an Operational Excellence Practitioners.

This role will be supporting Head of Operational Excellence and your primary responsibilities will be to:

  • Manage relationships directly with Senior Managers/Operational Managers within Smart Metering
  • Work as part of a team to deliver a large portfolio of process improvement initiatives geared around: Smart Metering, Effective Operational Management, Complaints Root Cause Analysis and Failure Demand Reduction
  • Run workshops/coaching senior managers on Huddle Management/Visual Management tools/Best practise
  • Deliver ROI targets/generating cost savings/benefits - up to £1 million per year

To be considered for this role you will demonstrate an ability or a track-record of:

  • Strong Data/Analytical/Insight experience, ability to disseminate different types of data and extrapolating findings/trends from the data to drive process improvement
  • Working within a complex field-based or contact centre operational environment, driving benefits/savings which impact the bottom line
  • Lean/Six Sigma professional qualifications or a comparable qualification
  • Working within Utilities or an organisation where you have contact centre or a disparate workforce

This is a fantastic opportunity to be part of a team which truly adds value to operations and senior management as well as developing a team of operational excellence practitioners.

If you feel your experience aligns with the aforementioned requirements then please send through your CV for immediate consideration.

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